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Direct Payment Teller

Flint, MI 48506

Posted: 09/18/2024 Employment Type: Contract Job Category: Customer Service Job Number: 623231 Is job remote?: No Country: United States

Job Description


Pay: $20-22hr

Overview:

The Payment Processing Teller is required, to handle basic customer interactions, payment processing, accurate balancing of company funds and records, and overall credit and collections tasks typically received in person or by mail and according to company policy and procedures.

The teller will:
  • Process 7,000 monthly bill payments by accepting cash, check or money orders 
  • Answer general customer account questions
  • Complete identity verification for new utility service customers
  • Provide excellent customer service
  • Work independently in an office related setting.
  • Maintain organizational standards within assigned office.
  • Control losses by following policies and procedures.
  • Process payments accurately without errors.
  • Perform to accuracy standards without exceptions.

Skills:

The successful candidate will have:
  • Cash handling experience and a comfort in handling large sums of currency.
  • Knowledge of Microsoft Office programs (Word, Excel, Outlook)
  • The ability to type 40 words per minute & perform standard/routine office tasks.
  • The ability to work independently & a track record of providing excellent customer service.
  • Excellent verbal communication skills & organizational skills.
  • The ability to maintain composure and professionalism with a challenging customer base.
  • The ability to accept and follow direction and departmental policies and procedures without exception

Preferred Qualification:
  • Experience with SAP applications including Cash Desk
  • The ability to successfully pass a pre-employment background check and credit check (as required for cash handling positions
  • This position may provide occasional backup coverage to alternative direct payment office locations on a prearranged basis.

Education:
  • A high school diploma or GED (College education preferred)

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @theplanetforward.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Forward.

Planet Forward and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About Flint, MI

Ready to embark on a rewarding career journey in Flint, Michigan? Explore our exciting job opportunities in this vibrant city renowned for its rich history, cultural landmarks like the Flint Institute of Arts, thriving theater scene at the Flint Cultural Center, and world-class cuisine. With a backdrop of lush parks and close proximity to the Great Lakes, Flint offers an attractive blend of urban amenities and outdoor adventures. Consider joining our team and discover the charm of this dynamic region, where growth opportunities await around every corner. Start your career adventure today!

Although this hasn't been an issue at The Planet Group, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at The Planet Group.