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Operations Manager III

Fairmont, WV 26554

Posted: 03/01/2023 Employment Type: Contract Job Category: Engineering Job Number: 546839 Is job remote?: No Country: United States

Job Description

Required to have 4 year degree in lieu of degree, 7+ years relevant project management/operations management required.
  • Day-to-day oversight of the third party security guard services, primarily at the Security Operations Center
  • Collects and summarizes performance data, identifies opportunities for improvement, and presents to Corporate Security team
  • Assist with updating, maintaining, and enforcing Corporate Security policies and procedures related to monitoring (alarm directives, alarm response, etc.)
  • Advanced program management & status reporting skills
  • Responsible for guard post orders across footprint, rules and regulations, and company policy compliance
  • Requires ability to travel to all locations with third party security guard services; may include overnight stays
  • Ensures contractor performance standards are met
  • Report audit outcomes, quality & service performance results to Corporate Security management
  • Ensure proper time & rates are charged appropriately by third party guard service company
  • Lead training of security guard personnel, including internal onboarding tasks
  • Responsible for creating and maintaining accurate records in the contractor information management system software
  • Identify training needs for security guard personnel
  • Reports issues with security guard personnel to Corporate Security team
  • Audit security incident intake including accurate and adequate entries in the incident management system, and correct logic used when launching security alerts
  • Other related duties as assigned
  • Supervisory / project management experience required
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Although this hasn't been an issue at The Planet Group, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at The Planet Group.