Skip to content

Job Openings

Field Service Technician

Kalamazoo, MI 49048

Posted: 08/16/2022 Employment Type: Direct Hire/Perm Job Category: Construction Management Job Number: 477917 Is job remote?: No Country: United States

Job Description


FIELD SERVICE TECHNICIAN


Job Description Overview

Field Service Technicians are responsible for the service of company customers and product lines. They perform preventive maintenance, site surveys, installations, modifications, equipment start-ups, provide training and re-training in the use of company equipment. This position reports to the Technical Development Coordinator and Customer Service Manager as necessary.

 

Qualifications
  • Ability to travel – 50% (US and International travel).
  • Dedication to excellence and a quality output.
  • Honest, Reliable, and displays irreversible Integrity.
  • Excellent oral, written and interpersonal communication skills.
  • Well-developed organizational skills.
  • Solid mechanical and electrical aptitude and troubleshooting skills.
  • Working knowledge and ability to perform high quality welds.
  • Working knowledge of PLC controls and logic.
  • Hydraulic knowledge/troubleshooting beneficial.
  • High School education, technical training, and 2 to 4 years of related technical service work.
  • Ability to remain calm in difficult situation.
  • Ability to adhere to Standard Operating Procedure.
  • Able to complete service reports at the completion of service, to provide customer resolution.

 

Responsibilities
  • Promoting excellence throughout the department.
  • Service company products at customer locations.
  • Provide training and re-training in the use of company equipment at customer locations.
  • Provide phone service and troubleshooting support from home office.
  • Provide sales leads to Sales Department.
  • Determine parts required for in field repairs.
  • Co-ordination of service trips including travel plans.
  • Accurately communicate and discuss problems with customers.
  • Document all aspects of Service work performed.

 
 

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @theplanetforward.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Forward.

Planet Forward and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

Although this hasn't been an issue at The Planet Group, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at The Planet Group.